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RETURNS POLICY:

Here at SWIISH we want you to be happy
and to love your purchase. 
We ask you choose carefully and read our policy below. 

Ensure items are returned with their original tags attached and in original packaging.

 

The item(s) must not be worn, altered or washed and must be in original condition ie. no stains, markings, pulls or snags and must have all original tags attached, and be in original packaging. (Any item that has been worn, washed, damaged or altered will not be returnable).

Please note that we cannot refund the cost of shipping.

Please note that all sale items are non refundable.

Fashion items on sale are eligible for a store credit note, if returned within the allocated time frame and have not been worn, altered or washed and must be in their original condition. 

We do not offer returns or exchanges on accessories, beauty, homewares or health products. Goods may only be refunded where they are faulty.

 

HOW TO CREATE A RETURN:

Request a Return Authorisation Number within 7 days of receiving your parcel

Request a Return Authorisation Number within 7 days of receiving your parcel.
Choose between a store credit or refund.
Return your parcel to us within 7 days after receiving your Return Authorisation Number.

  

PLEASE CREATE YOUR RETURNS AUTHORISATION REQUEST HERE:

Once you have submitted your returns request an email with further instructions will be emailed to you.

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