GLOW HOT CHOCOLATE HYDROLYSED COLLAGEN POWDER - SUBSCRIPTION
Here at SWIISH we want you to be happy and to love your purchase.
We ask you choose carefully and read our policy below.
Ensure items are returned with their original tags attached and in original packaging.
The item(s) must not be worn, altered or washed and must be in original condition ie. no stains, markings, pulls or snags and must have all original tags attached, and be in original packaging. (Any item that has been worn, washed, damaged or altered will not be returnable).
Please note that we cannot refund the cost of shipping.
Please note that all sale items are non refundable.
Fashion items on sale are eligible for a store credit note, if returned within the allocated time frame and have not been worn, altered or washed and must be in their original condition.
We do not offer returns or exchanges on accessories, beauty, homewares or health products. Goods may only be refunded where they are faulty.
While we do our best to ensure everything we send to our valued customers is in perfect condition, in the event that you receive an item from us which you believe is faulty, due to damage during shipping or manufacturing defects, please email us as soon as possible.
Please note that items that have been damaged as a result of wear and tear are not considered to be faulty.
HOW LONG WILL MY REFUND TAKE TO BE PROCESSED?
Once we receive your return, your refund or store credit will be processed within 5 business days.
Your refund will be issued to your original payment method or if you select store credit, we will send this to you via email.
WHERE WILL MY FUNDS BE DEPOSITED?
Your refund will be issued to your original payment method or if you selected store credit we will send this to you via email.
HOW DO I KNOW IF YOU HAVE RECEIVED MY RETURN?
We strongly suggest you return your parcel with Australia Post and hold onto the tracking number.
Please keep a copy of this record so that you will be notified when your item is received by us at SWIISH HQ.
You will be able to track this on the Australia Post Website.
Once we receive the item we will send you notification of the refund completion.
Please note we won't be able to issue a refund for items that are lost in transit.
MY ORDER WAS PROCESSED WITH AFTERPAY. HOW LONG WILL MY REFUND TAKE TO HIT MY ACCOUNT?
Simply lodge your return through our standard refund process and once we receive the parcel at SWIISH HQ we will notify Afterpay to release the payments you made, back into your nominated account.
Please Note: We will only be able to process your afterpay refund once your return reaches us. You may still need to make payments while your return is coming back to us or waiting to be processed. The total cost of the item will be refunded through our system regardless of the payment status with afterpay.
CAN I EXCHANGE MY ITEM?
Our system does not allow for processing exchanges at current.
The best thing to do is follow the refund process and ask for a store credit so that you can re-purchase your new item/s!
I DIDN'T PRINT OUT MY RETURNS AUTHORISATION FORM, IS THIS A PROBLEM?
If you are unable to print out the form, we suggest you write on the front of your returns parcel your RA number and place a hand written note in the parcel with the following: Name, RA Number, Items being returned.
If your return is received without any of this information, this will take longer for our department to receive and process.
If you send items back without notification or an RA Form, we will require additional time to contact you and process your return.
CAN I RETURN SALE ITEMS?
There is no refund on sale items. Items purchased on sale are only valid for a store credit. You will not be able to make a return (for a refund) on products purchased on sale.
In the event that you receive an item from us which you believe is faulty, due to damage during shipping or a manufacturing defect, please email us as soon as possible.
HOW TO CREATE A RETURN:
Request a Return Authorisation Number within 7 days of receiving your parcel
PLEASE CREATE YOUR RETURNS AUTHORISATION REQUEST HERE:
Once you have submitted your returns request an email with further instructions will be emailed to you.
RADIANT | GLOWING | SKIN
Want a chocolate fix that also gives your skin that glow from within?
Say hello to our decadently delicious GLOW Hot Chocolate Collagen Powder.
It’s no secret that looking after our skin is essential, particularly as we get older. The foundation of youthful, supple skin is about so much more than applying face creams. It actually starts on the inside, with collagen.
Collagen is the most abundant protein in the human body, making it critical for skin, muscles and bones. An often-unknown fact is that collagen production declines as we get older, leading to an increase and loss of skin elasticity - which is why making collagen a part of our daily diet is so vital. However, there are many different types of collagen and to get that GLOW the skin needs a specific type of collagen.
Our GLOW Hot Chocolate Collagen Powder was created as another way to enjoy the benefits of collagen, whilst enjoying a delicious, warming treat at the same time. Collagen improves skin elasticity, fine lines and wrinkles. Further adding to its hero status, collagen acts as an antioxidant, helping to protect cells against the effects of free radicals.
This is why making collagen a part of our daily diet is so vital!
As with all our SWIISH WELLNESS products, we focus on the highest quality, most effective ingredients possible. Our GLOW Hot Chocolate contains skin loving collagen along with cacao, vanilla & cinnamon.
Delicious to drink, while nourishing your skin at the same time, you can enjoy this with any kind of hot (even cold) milk, or water. Nurture the inside and give your skin the love it deserves.
300g (approx 30 serves)
Ingredients: Hydrolysed Bovine Collagen Peptides (50%), Organic Cacao, Coconut Sugar, Natural Vanilla Flavour, Cinnamon
Always read the label and follow the directions for use.
As always, please check with your doctor before taking supplements, starting or stopping any medication, or if you have any general concerns.
FREQUENTLY ASKED QUESTIONS
WHAT IS THE GLOW POWDER?
Our GLOW Hot Chocolate Hydrolysed Collagen Powder is comprised of Hydrolysed Bovine Collagen Peptides (50%), Organic Cacao, Coconut Sugar, Natural Vanilla Flavour and Cinnamon.
WHY IS GLOW SO AMAZING FOR SKIN?
At around the age of 21, collagen production in the body starts to diminish. Then by the age of 30, the quantity of collagen in the body is approx. half of what it was at 18. Yes, we know what you’re thinking – how unfair. We agree! Hence why collagen supplementation is so important for fresh, glowing skin.
WHAT DOES GLOW HOT CHOCOLATE HYDROLYSED COLLAGEN TASTE LIKE?
Our GLOW Hot Chocolate Hydrolysed Collagen Powder tastes like, you guessed it - CHOCOLATE!
IS THERE A DIFFERENCE BETWEEN COLLAGEN AND GELATIN?
Both collagen and gelatin are sources of high protein that may contain the same amino acids, however, gelatin is made by partially hydrolysing collagen. “What does that mean?” we hear you ask. Well, this basically means that the collagen has been added to water and heated to the extent that the long chain amino acids have started to break down and have absorbed enough water to form a gel, known as gelatin. Collagen though, and in particular our GLOW Hot Chocolate Hydrolysed Collagen Powder is fully hydrolysed collagen which means that the long chain amino acids have been broken down further so that is soluble in liquid and most importantly - easily absorbed by the body when consumed.
WHAT DOES HYDROLYSED MEAN?
Hydrolysed means that the collagen has been subject to a chemical process known as hydrolysis whereby long chain amino acids have been broken down into smaller molecular components called small chain amino acids, using water. We know that was quite a sciency answer. But in general terms what is amazing about that is that the collagen is now soluble in water and therefore more easily absorbed by the body when consumed.
DO YOUR PRODUCTS CONTAIN ANY HEAVY METALS? ARE THEY TESTED?
All raw ingredients which are either made in Australia or imported must adhere to a strict set of guidelines for the content of heavy metals set by each states food authority. This means that all raw ingredients are tested and that no ingredients that do not meet the strict parameters are used in production. This is an Australia wide requirement and a food law that SWIISH will always adhere to, ensuring our products are of not only the highest quality nutritionally but also the safest.
I ALREADY GET A LOT OF PROTEIN IN MY DIET SO DO I STILL NEED COLLAGEN?
In easy to understand terms - not all proteins are the same. There are over 28 different types of collagen, but the one you need for amazing skin is a Type 1 collagen. So in order to get that great glowing skin, you need to feed your skin, from the inside – with collagen.
In more sciency terms - Collagen is almost 100% protein and being the most abundant form of protein the body, makes up about 25%-35% by weight. A protein is basically a chain of amino acids, however, not all amino acids are the same. The body uses about seventeen different types of amino acids and these all have different uses by the body. Different types of collagen have different combinations of amino acids which is why there are over 28 different types of collagen. So not all protein is the same which is why even if you consume a lot of protein already you might benefit from supplemental collagen intake.
HOW OFTEN SHOULD I TAKE GLOW ?
Our GLOW Hot Chocolate Hydrolysed Collagen Powder was created to be enjoyed everyday. Being all natural, there is no limit on how many times you can have it. We do though suggest not taking it before bed, due to the cacao. For a restful sleep we suggest our SLEEP Powder.
HOW LONG BEFORE I SEE RESULTS?
According to extensive scientific research done, you can expect to see results in 3 – 4 weeks of taking GLOW, if taken on a daily basis. You should see the skin become more hydrated, then a reduction in fine lines and wrinkles in by about 6-8 weeks. By the 10-12 week mark most notice an increase in skin elasticity and firmness.
We recommend taking GLOW Hot Chocolate Hydrolysed Collagen Powder each day, to ensure best results.
IS GLOW HOT CHOCOLATE COLLAGEN HYDROLYSED POWDER GLUTEN FREE?
Yes, our GLOW Hot Chocolate Collagen Hydrolysed Powder is Gluten Free.
CAN I HAVE THE GLOW HOT CHOCOLATE HYDROLYSED COLLAGEN POWDER WHILST PREGNANT OR BREAST FEEDING?
Our GLOW Hot Chocolate is safe to take during pregnancy & when breastfeeding. This is due to our collagen being made of pure protein, derived from natural bovine sources. Put simply, this is the same collagen you get from eating any form of meat, only without any of the undesirable fat content, however some baby doctors prefer that you get their A-OK before starting, so whilst it is safe to take, you may want to get the thumbs from your doctor first.
HOW DO I TAKE GLOW HOT CHOCOLATE HYDROLYSED COLLAGEN POWDER?
We suggest adding 2 tsp to 1/2 cup (125ml) of warm milk of your choice or water. Sweeten if desired.
CAN I TAKE GLOW HOT CHOCOLATE HYDROLYSED COLLAGEN POWDER IN COLD MILK OR WATER?
Yes you can! To drink cold we suggest adding 2 tsp to 1/2 cup (125ml) of cold water or milk of your choice. Shake or blend until smooth. Pour over ice and enjoy. Sweeten if desired.
WHAT IS BOVINE COLLAGEN?
The Bovine Collagen used in GLOW Hot Chocolate is Type 1 Hydrolysed Bovine Collagen, made predominantly from beef hide and other connective tissue.
WHERE DOES OUR COLLAGEN COME FROM? ARE THE COWS FED ORGANIC GRASS OR GRAINS?
If there is one thing that we are passionate and value here at SWIISH, it is animals and their welfare. With this in mind, we have ensured that the bovine we use in our GLOW Hot Chocolate has been sourced from cows that are treated under the highest animal welfare scheme possible. We are unable to guarantee that our bovine are fed organic grass all year round as some of them are located in Europe and the fact that the weather can at times snow, it is impossible to ensure that they are eating grass fed 100% as their diets may need to occasionally be supplemented with wholesome non-gmo grains. However they are grass fed for a majority of the year.
WHAT IS THE DIFFERENCE BETWEEN MARINE COLLAGEN & BOVINE COLLAGEN?
Bovine (beef) Collagen is mainly sourced from beef hides. Marine (fish) Collagen is mainly sourced from fish skin and scales.
CAN I TAKE GLOW MARINE COLLAGEN & GLOW HOT CHOCOLATE AT THE SAME TIME?
Yes you can! We generally have ours separately. As a guide, we take GLOW Marine Collagen in the morning, (you can mix GLOW Marine in with your SUPERGREENS, coffee, tea, juice or smoothie). Then we take GLOW Hot Chocolate in the afternoon. This helps curb those sugary afternoon cravings. We suggest collagen can be consumed twice daily.
CAN I TAKE GLOW POWDER WITH XYZ MEDICATION?
All the ingredients in our GLOW Hot Chocolate Hydrolysed Collagen Powder are natural and contain nothing artificial. But as you can imagine everyone’s situation is different and as we are not doctors, we are unable to provide exact advice on whether our GLOW Hot Chocolate Hydrolysed Collagen Powder is safe to consume whilst taking your specific medication. It’s best to check with your healthcare professional, as everybody’s situation is different.